If your police clearance paid but still pending,” it usually means your payment has been received but the application is still under processing. This can happen due to system delays, verification checks, or high volume of applications. In some cases, the payment may take time to reflect in the system, especially if you used online or third-party payment methods.
Make sure to double-check your reference number and payment confirmation. You can also log in to your account to verify if the status updates after a few hours or within 24–48 hours. If the issue continues, it’s best to contact the support team or visit the nearest police clearance center for assistance.
For applicants processing through agencies like the National Bureau of Investigation, similar delays can occur, so patience is important while the system updates.